dLocal incident

[Azul] Apparent incident with payment processing in Dominican Republic

Resolved after 1 hour 55 minutes, affecting Dominican Republic - Payment Processors, on September 14, 2026.

investigating Sep 14, 2026, 05:58 PM UTC

We have identified some processing issues with Azul in Dominican Republic. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Sep 14, 2026, 05:58 PM UTC
Resolved
Sep 14, 2026, 07:54 PM UTC
Duration
1h 55m
Detected by Pingoru
Sep 14, 2026, 05:58 PM UTC

Affected components

Dominican Republic - Payment Processors

Update timeline

  1. investigating Sep 14, 2026, 05:58 PM UTC

    We have identified some processing issues with Azul in Dominican Republic. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 14, 2026, 07:54 PM UTC

    This incident has been resolved.

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