dLocal incident

[Cielo] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 12, 2026 affecting Brazil - Payment Processors, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 03:24 AM UTC
Resolved
Sep 12, 2026, 03:44 AM UTC
Duration
19m
Detected by Pingoru
Sep 12, 2026, 03:24 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Sep 12, 2026, 03:24 AM UTC

    We have identified some processing issues with Cielo in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 12, 2026, 03:44 AM UTC

    This incident has been resolved.