dLocal incident

[Cielo] Apparent incident with payment processing in Brazil

Resolved after 19 minutes, affecting Brazil - Payment Processors, on September 12, 2026.

investigating Sep 12, 2026, 03:24 AM UTC

We have identified some processing issues with Cielo in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Sep 12, 2026, 03:24 AM UTC
Resolved
Sep 12, 2026, 03:44 AM UTC
Duration
19m
Detected by Pingoru
Sep 12, 2026, 03:24 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Sep 12, 2026, 03:24 AM UTC

    We have identified some processing issues with Cielo in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 12, 2026, 03:44 AM UTC

    This incident has been resolved.

Your product runs on more than dLocal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →