dLocal incident

[Redeban-Occidente] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 9, 2026 affecting Colombia - Payment Processors, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 03:28 AM UTC
Resolved
Sep 09, 2026, 04:11 AM UTC
Duration
42m
Detected by Pingoru
Sep 09, 2026, 03:28 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Sep 09, 2026, 03:28 AM UTC

    We have identified some processing issues with Redeban-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 09, 2026, 04:11 AM UTC

    This incident has been resolved.