Disqus incident

Backend issue resulting in 500 errors and slowness

Resolved after 4 days 20 hours, affecting API and Admin and 1 more, on October 3, 2019.

resolved Oct 08, 2019, 08:31 PM UTC

We've released fixes, and the system has now been stable for a few days. We will be keeping an eye on the network, but this should now be resolved.

Started: Oct 03, 2019, 11:51 PM UTC
Resolved: Oct 08, 2019, 08:31 PM UTC
Duration: 4d 20h
Detected by Pingoru: Oct 03, 2019, 11:51 PM UTC

Affected components

APIAdminEmbed

Update timeline

investigating Oct 03, 2019, 11:51 PM UTC

Due to a backend issue, we are currently seeing 500/502/503 errors being returned for a variety of API calls, and functionalities that go through the API. Our team is aware of the issue, and is currently working to resolve the issue as soon as possible.
resolved Oct 08, 2019, 08:31 PM UTC

We've released fixes, and the system has now been stable for a few days. We will be keeping an eye on the network, but this should now be resolved.

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