Resolved after 4 days 21 hours, on October 3, 2019.
A fix has been released, and we are currently monitoring the results. Comment counts should now be largely functioning, though some affected threads may still be slightly behind the actual comment count of the thread.
Update timeline
- investigating Oct 03, 2019, 10:48 PM UTC
Comment Counts have stopped populating on most threads for sites across the network. We are currently investigating this issue, and hope to develop a fix as soon a possible.
- monitoring Oct 04, 2019, 05:57 PM UTC
A fix has been released, and we are currently monitoring the results. Comment counts should now be largely functioning, though some affected threads may still be slightly behind the actual comment count of the thread.
- resolved Oct 08, 2019, 08:31 PM UTC
This incident has been resolved.
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