Disqus incident

Comments Not Visible in Moderation Panel

Resolved after 4 hours 4 minutes, affecting Admin, on February 21, 2023.

monitoring Feb 21, 2023, 07:26 PM UTC

A fix has been implemented, and the issue appears to be resolved. We are currently monitoring to ensure a full resolution.

Started
Feb 21, 2023, 04:36 PM UTC
Resolved
Feb 21, 2023, 08:41 PM UTC
Duration
4h 4m
Detected by Pingoru
Feb 21, 2023, 04:36 PM UTC

Affected components

Admin

Update timeline

  1. investigating Feb 21, 2023, 04:36 PM UTC

    We are experiencing an issue where comments are not visible within the moderation panel. We are currently investigating possible causes, and hope to have the issue resolved as soon as possible. For Publishers on the Pro and above plans, the Shadowban and Timeout options are unavailable, and the moderation content category filters are also unavailable, which we suspect are all related.

  2. monitoring Feb 21, 2023, 07:26 PM UTC

    A fix has been implemented, and the issue appears to be resolved. We are currently monitoring to ensure a full resolution.

  3. resolved Feb 21, 2023, 08:41 PM UTC

    The change released has been successful, and the incident is now resolved.

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