Dispatchit incident

Reduction in performance when placing orders

Resolved after 7 hours 39 minutes, affecting Web (Web App) and Web (Deliveries API), on June 16, 2026.

resolved Jun 16, 2026, 08:38 PM UTC

This incident has been resolved..

Affected components

Web (Web App)Web (Deliveries API)

investigating Jun 16, 2026, 12:59 PM UTC

We are aware of a reduced performance while attempting to place orders. We are currently investigating the situation. Next update: 30 minutes..
investigating Jun 16, 2026, 12:59 PM UTC

We are aware of a reduced performance while attempting to place orders. We are currently investigating the situation. Next update: 30 minutes.
identified Jun 16, 2026, 01:33 PM UTC

We've identified the cause of the issues and are deploying a fix for this incident. Next update: 30 minutes.
identified Jun 16, 2026, 01:33 PM UTC

We've identified the cause of the issues and are deploying a fix for this incident. Next update: 30 minutes
monitoring Jun 16, 2026, 01:55 PM UTC

We implemented a fix and are currently monitoring the result. Next update: 60 mins..
monitoring Jun 16, 2026, 01:55 PM UTC

We implemented a fix and are currently monitoring the result. Next update: 60 mins.
monitoring Jun 16, 2026, 04:36 PM UTC

We are continuing to monitor our fix. Next update: 60 mins..
monitoring Jun 16, 2026, 04:36 PM UTC

We are continuing to monitor our fix. Next update: 60 mins.
monitoring Jun 16, 2026, 05:58 PM UTC

We are continuing to monitor our fix..
monitoring Jun 16, 2026, 05:58 PM UTC

We are continuing to monitor our fix.
resolved Jun 16, 2026, 08:38 PM UTC

This incident has been resolved..
resolved Jun 16, 2026, 08:38 PM UTC

This incident has been resolved.

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