Dispatchit incident
Increased intermittent errors connecting to web backend
Resolved after 69 days 14 hours, on September 22, 2023.
We have identified the issues, and are monitoring the situation. If you continue to have issues connecting your mobile app, please uninstall and reinstall the app from your device..
Update timeline
- investigating Sep 22, 2023, 02:41 PM UTC
We are seeing an increased rate of intermittent errors across our app. This results in drivers getting connection and login issues. We are continuing to investigate this issue. Next update: 30 mins..
- investigating Sep 22, 2023, 04:46 PM UTC
We are currently investigating this incident..
- investigating Sep 22, 2023, 06:38 PM UTC
We are currently investigating this incident..
- monitoring Sep 22, 2023, 09:36 PM UTC
We have identified the issues, and are monitoring the situation. If you continue to have issues connecting your mobile app, please uninstall and reinstall the app from your device..
- resolved Dec 01, 2023, 04:41 AM UTC
This issue has been resolved..
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