Discount Ninja experienced a minor incident on January 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 15, 2026, 03:30 PM UTC
From January 9 to January 13, an intermittent issue in the cache layer of our backend services resulted in reduced performance of the Promotion API for a subset of Discount Ninja merchants. The root cause was identified as a cache node malfunction. We have implemented improvements to the cache layer to increase resilience and ensure stable performance going forward.