Discount Ninja incident

Product data cache issue

Resolved after 3 hours 55 minutes, on January 13, 2026.

resolved Jan 15, 2026, 03:24 PM UTC

A performance problem affecting the product data impacted promotions of a subset of merchants using Discount Ninja between 7:35PM CET and 11:25PM CET.

Started
Jan 13, 2026, 06:30 PM UTC
Resolved
Jan 13, 2026, 10:25 PM UTC
Duration
3h 55m
Detected by Pingoru
Jan 13, 2026, 06:30 PM UTC

Update timeline

  1. resolved Jan 15, 2026, 03:24 PM UTC

    A performance problem affecting the product data impacted promotions of a subset of merchants using Discount Ninja between 7:35PM CET and 11:25PM CET.

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