Resolved after 2 hours 11 minutes, affecting Admin (Reports), on July 5, 2021.
A fix has been rolled out. The fix ensures new orders are properly processed as of July 5th 8PM CEST. Missed orders, entered between June 17th and July 6th, will not be tagged or added to reports.
Affected components
Update timeline
- investigating Jul 05, 2021, 04:22 PM UTC
Some users' orders are not tagged. Orders entered between June 17th and July 6th are affected. The orders of affected users are also not included in DN reports.
- identified Jul 05, 2021, 04:23 PM UTC
The issue has been identified and a fix is being implemented. The fix ensures new orders are properly processed. Missed orders will not be tagged or added to reports.
- resolved Jul 05, 2021, 06:33 PM UTC
A fix has been rolled out. The fix ensures new orders are properly processed as of July 5th 8PM CEST. Missed orders, entered between June 17th and July 6th, will not be tagged or added to reports.
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