Resolved after 21 minutes, affecting Checkout API and Admin (Reports), on July 31, 2021.
We are continuing to monitor for any further issues.
Affected components
Checkout APIAdmin (Reports)
Update timeline
- investigating Jul 31, 2021, 07:38 PM UTC
We are currently investigating an issue that is affecting the performance of discounted checkouts for some stores.
- investigating Jul 31, 2021, 07:48 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 31, 2021, 07:50 PM UTC
The root cause of the issue has been identified. The infrastructure issue has been fixed and we are monitoring the results.
- monitoring Jul 31, 2021, 07:50 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 31, 2021, 07:59 PM UTC
This incident has been resolved.
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