Resolved after 8 days 16 hours, affecting Checkout API and Admin (App) and 1 more, on January 12, 2022.
Settings of the affected stores have been reverted to the settings on January 11th. We are monitoring the situation.
Affected components
Update timeline
- investigating Jan 12, 2022, 05:35 PM UTC
Due to the downtime of a key Shopify API on January 12th (between approximately 01:00AM UTC and 02:00AM UTC), some Discount Ninja accounts were unable to authenticate properly, which has caused the settings of those accounts to be reverted. We are currently investigating the issue.
- monitoring Jan 14, 2022, 08:33 AM UTC
Settings of the affected stores have been reverted to the settings on January 11th. We are monitoring the situation.
- resolved Jan 21, 2022, 10:35 AM UTC
This incident has been resolved.
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