Discount Ninja incident

Shopify checkout issue

Resolved after 18 hours, on August 31, 2022.

resolved Sep 01, 2022, 09:54 AM UTC

Shopify confirmed they ran into a problem with the cart to checkout route causing customers not to be able to reach the checkout for approximately 18 hours. The issue started on August 31 and it was reported as resolved on September 1st. More information and possible workarounds can be found here https://twitter.com/ShopifySupport/status/1564976605474299904,

Started
Aug 31, 2022, 05:00 PM UTC
Resolved
Sep 01, 2022, 11:00 AM UTC
Duration
18h
Detected by Pingoru
Aug 31, 2022, 05:00 PM UTC

Update timeline

  1. resolved Sep 01, 2022, 09:54 AM UTC

    Shopify confirmed they ran into a problem with the cart to checkout route causing customers not to be able to reach the checkout for approximately 18 hours. The issue started on August 31 and it was reported as resolved on September 1st. More information and possible workarounds can be found here https://twitter.com/ShopifySupport/status/1564976605474299904,

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