Discount Ninja incident

Incorrect collections data in cache

Resolved after 6 hours, on June 5, 2025.

resolved Jun 05, 2025, 04:05 PM UTC

An issue with stale cache caused some products to be associated to incorrect collection data. This results in problems with the application of collection-based promotions. Timeline: The problem was detected on June 5th at 11:30AM CEST. A fix was deployed shortly after. All cache is up to date as of June 5 at 17:30PM CEST.

Started
Jun 05, 2025, 09:30 AM UTC
Resolved
Jun 05, 2025, 03:30 PM UTC
Duration
6h
Detected by Pingoru
Jun 05, 2025, 09:30 AM UTC

Update timeline

  1. resolved Jun 05, 2025, 04:05 PM UTC

    An issue with stale cache caused some products to be associated to incorrect collection data. This results in problems with the application of collection-based promotions. Timeline: The problem was detected on June 5th at 11:30AM CEST. A fix was deployed shortly after. All cache is up to date as of June 5 at 17:30PM CEST.

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