Resolved after 8 days 14 hours, affecting US 2 and Load Balancer, on April 5, 2021.
The server did in-fact experience water damage, however the SSDs were not submerged. More updates will soon follow.
Affected components
Update timeline
- identified Apr 05, 2021, 02:49 AM UTC
This is related to a network outage in the datacenter the node is located in, we have no control over this.
- identified Apr 05, 2021, 04:39 AM UTC
An update has been provided by the Datacentre, and this is related to power issues.
- identified Apr 05, 2021, 10:28 PM UTC
An update has been provided again, the datacenter had a power disruption and when the generators kicked in, one of the generators caught fire and triggered fire suppression. We’re going to see if the server needs to be inspected for water damage, or rebuilt entirely.
- identified Apr 06, 2021, 09:39 PM UTC
The server did in-fact experience water damage, however the SSDs were not submerged. More updates will soon follow.
- resolved Apr 13, 2021, 05:14 PM UTC
Server is back online and suffered no data loss.
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Amazon Web Services