Resolved after 1 hour 35 minutes, affecting API and Platform, on August 6, 2024.
A fix has been put in place and the platform and the API are operational. The team is monitoring the systems.
Affected components
Update timeline
- investigating Aug 06, 2024, 01:31 PM UTC
We are currently investigating an issue with degraded performance and slow loading times.
- investigating Aug 06, 2024, 02:13 PM UTC
The team is investigating the issue and will report back with updates. Our focus is on mitigating this issue and getting the platform back up and running.
- investigating Aug 06, 2024, 02:26 PM UTC
We are continuing to investigate the issue and will keep you updated.
- monitoring Aug 06, 2024, 02:42 PM UTC
A fix has been put in place and the platform and the API are operational. The team is monitoring the systems.
- resolved Aug 06, 2024, 03:07 PM UTC
The incident has been resolved.
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