Dintero had 17 outages in the last 2 years totaling 124h 39m of downtime — averaging 0.7 incidents per month.
There were 17 Dintero outages since November 5, 2024 totaling 124h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
During the impact window, customers may have experienced issues processing Mastercard transactions. Mastercard teams have resolved the issue and operations were reported back to normal by 08:13.
We would like to inform you about a third party technical issue affecting settlements scheduled for the 2026-07-15. This affects VISA payments via Dintero PSP As a result, the funds and reports related to the affected transactions for certain merchants will be delayed
This incident has been resolved.
We are currently investigating this issue.
Authorization with Visa is failing with timeout
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing failures in session creation
We are monitoring the situation
This incident has been resolved.
We are experiencing timeouts in some capture and refund requests towards Mastercard
A fix has been implemented at a third party and we are monitoring the status.
This incident has been resolved.
We would like to inform you about a third party technical issue affecting settlements scheduled for the 2026-06-21. This affects payments executed with Bambora Acquiring.
The settlements arrived as normal and will be paid out as normal
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Multiple customers experiences intermittent payment disruptions
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Between 2026-04-23T08:07:50.489Z and 2026-04-23T08:25:15.842Z, payments processed through Dintero PSP were unavailable. This affected merchants using Dintero PSP for credit card, Google Pay, Apple Pay, and Vipps. Payments through other payment service providers were not affected. The issue has been resolved and all payment methods are operating normally.
We are getting reports that settlement reports are delayed for some merchants. This does not affect the actual bank transfer to the merchant's account, which has been performed.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An ongoing incident at Mastercard impacts some Mastercard transactions.
We are continuing to investigate this issue.
We are still waiting for Mastercard to solve this issue. The incident is limited to a select number of merchants.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Worldline/Bambora reports that 3D Secure authentication has an ongoing technical issue which results in transactions receiving a status 0 (Incomplete/invalid) or 2 (Authorization declined) due to the impossibility of performing a 3D Secure check. This impacts our customers using Worldline/Bambora. We will update the status once we have more info.
We're observing that most 3D Secure requests go through, but we're waiting for confirmation from Bambora before resolving the issue.
This incident has been resolved.
Transfers to some customers are delayed because of 3rd party bank issue. The bank is investigating the issue.
This incident has been resolved.
Some settlement reports from 2025-06-17 are delayed. We are currently investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented. All reports will be generated in the next 30 minutes. We are continuing to monitor.
This incident has been resolved.
Creating and updating order drafts and orders failed.
Some payouts meant for Monday November 25th have been delayed until Wednesday November 27th. In addition, some settlement reports have been delayed since 2024-11-21. These have been paid out, but the reports were not created before late 2024-11-26.
Checkout have issue with selecting alternative shipping option, reverting to default shipping option for the payment session