Dintero incident

Timeouts with Mastercard captures and refunds

Minor Resolved View vendor source →

Dintero experienced a minor incident on June 30, 2026 affecting Checkout, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 11:32 AM UTC
Resolved
Jun 30, 2026, 01:24 PM UTC
Duration
1h 52m
Detected by Pingoru
Jun 30, 2026, 11:32 AM UTC

Affected components

Checkout

Update timeline

  1. identified Jun 30, 2026, 11:32 AM UTC

    We are experiencing timeouts in some capture and refund requests towards Mastercard

  2. monitoring Jun 30, 2026, 01:10 PM UTC

    A fix has been implemented at a third party and we are monitoring the status.

  3. resolved Jun 30, 2026, 01:24 PM UTC

    This incident has been resolved.