Dintero experienced a minor incident on January 13, 2026 affecting Reports, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Reports
Update timeline
- investigating Jan 13, 2026, 12:36 PM UTC
We are getting reports that settlement reports are delayed for some merchants. This does not affect the actual bank transfer to the merchant's account, which has been performed.
- identified Jan 13, 2026, 12:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 13, 2026, 01:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2026, 01:20 PM UTC
This incident has been resolved.