DigitalFyre incident
Support Center and Reverse DNS Controller Cluster Maintenance
Resolved after 2 days 16 hours, on September 26, 2014.
The scheduled maintenance has been completed.
Update timeline
- scheduled Sep 26, 2014, 04:01 PM UTC
We will be conducting an emergency maintenance to the servers cluster in which our Helpdesk and Reverse DNS Controller Cluster are deployed. This maintenance should not be affecting DNS Resolving or any client services whatsoever. While our Support Center will be inaccessible during the maintenance window, we will continue to respond to our clients support concerns should they have any. Clients can simply email [email protected] and we will be responding to them normally.
- scheduled Sep 28, 2014, 09:59 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Sep 28, 2014, 11:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Sep 29, 2014, 09:00 AM UTC
The scheduled maintenance has been completed.
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