DigitalFyre incident

Hosting Cluster Outage

Resolved after 3 hours 29 minutes, on November 14, 2014.

resolved Nov 15, 2014, 02:06 AM UTC

The issue with the router has been resolved. We will be publishing a postmortem as soon as possible. We apologize for the inconvenience caused by this outage.

Started
Nov 14, 2014, 10:37 PM UTC
Resolved
Nov 15, 2014, 02:06 AM UTC
Duration
3h 29m
Detected by Pingoru
Nov 14, 2014, 10:37 PM UTC

Update timeline

  1. investigating Nov 14, 2014, 10:37 PM UTC

    We are currently experiencing an outage in our Shared Hosting Cluster in Buffalo, New York. We're investigating the reason behind the outage and will post an update ASAP. We apologize for the inconvenience.

  2. identified Nov 14, 2014, 10:49 PM UTC

    The issue has been identified. The management engine on the switch to which the server is connected stopped working. The network technicians are working on restoring connectivity.

  3. resolved Nov 15, 2014, 02:06 AM UTC

    The issue with the router has been resolved. We will be publishing a postmortem as soon as possible. We apologize for the inconvenience caused by this outage.

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