DigitalFyre incident

Degraded Performance: Los Angeles PoP

Resolved after 13 hours 27 minutes, on October 10, 2015.

resolved Oct 11, 2015, 12:54 PM UTC

Connectivity to our Los Angeles PoP was restored on 10.10.2015 at 22:40 EST, we have been monitoring closely since then to ensure stability. We apologize for the inconvenience.

Started
Oct 10, 2015, 11:27 PM UTC
Resolved
Oct 11, 2015, 12:54 PM UTC
Duration
13h 27m
Detected by Pingoru
Oct 10, 2015, 11:27 PM UTC

Update timeline

  1. investigating Oct 10, 2015, 11:27 PM UTC

    We are experiencing performance degradation in our Los Angeles PoP. We will update our status page as soon as more information become available. If you have any questions please contact our Support Team https://support.digitalfyre.com

  2. identified Oct 11, 2015, 01:39 AM UTC

    The problem has been identified to be directly linked to our upstream provider. We are working diligently to have this issue resolved in a timely fashion. We apologize for the inconvenience and appreciate your patience.

  3. resolved Oct 11, 2015, 12:54 PM UTC

    Connectivity to our Los Angeles PoP was restored on 10.10.2015 at 22:40 EST, we have been monitoring closely since then to ensure stability. We apologize for the inconvenience.

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