Resolved after 5 hours 7 minutes, on January 20, 2016.
We have confirmed that the issue has been completely resolved and that the mail flow is uninterrupted.
Update timeline
- investigating Jan 20, 2016, 07:49 PM UTC
We are experiencing a temporary issue with our Spam Filtering cluster. We are working with our vendor on resolving the issue and will be sending an update as soon as possible. We apologize for the inconvenience.
- identified Jan 20, 2016, 08:48 PM UTC
The issue has been identified by Spam Filtering Vendor's Network Administrators. They are working diligently on resolving it. We will provide an update as soon as more information becomes available.
- monitoring Jan 20, 2016, 09:52 PM UTC
This issue has been resolved and mail flow is now back to normal. We will continue to closely monitor email traffic to ensure that everything is in working order. Thank you very much for your patience.
- resolved Jan 21, 2016, 12:57 AM UTC
We have confirmed that the issue has been completely resolved and that the mail flow is uninterrupted.
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