Resolved after 44 minutes, on March 17, 2016.
This issue has been resolved. The root cause was an unannounced upstream network upgrade which resulted in an unforeseen outage affecting a number of BGP Sessions, including DigitalFyre's. We apologize for the inconvenience caused by this.
Update timeline
- investigating Mar 17, 2016, 06:02 AM UTC
We are experiencing a network outage in our Dallas Cloud Location and we are presently investigating the issue.
- monitoring Mar 17, 2016, 06:34 AM UTC
The issue has been identified as a routing issue with Zayo. We are awaiting on more information regarding what the root cause was. At this time, the service has been restored. We are however closely monitoring to make sure it does not re-occur. We apologize for the inconvenience.
- resolved Mar 17, 2016, 06:47 AM UTC
This issue has been resolved. The root cause was an unannounced upstream network upgrade which resulted in an unforeseen outage affecting a number of BGP Sessions, including DigitalFyre's. We apologize for the inconvenience caused by this.
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