Resolved after 5 hours 48 minutes, on March 25, 2016.
The issue has been tracked down to an abuse guest that is causing an internal network congestion. We are presently working on resolving this issue. Thank you for your patience.
Update timeline
- investigating Mar 25, 2016, 03:46 PM UTC
We are investigating an issue which is causing packet loss to our NYC VPS Cluster. Our Network Administrators are working hard on identifying and resolving the issue. We apologize for the inconvenience. Your patience is greatly appreciate
- identified Mar 25, 2016, 06:04 PM UTC
The issue has been tracked down to an abuse guest that is causing an internal network congestion. We are presently working on resolving this issue. Thank you for your patience.
- resolved Mar 25, 2016, 09:34 PM UTC
This issue has been resolved. We apologize for the inconvenience.
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