DigitalFyre incident

London Hypervisor #1 Emergency Maintenance

Resolved after 1 hour 24 minutes, on March 4, 2017.

resolved Mar 04, 2017, 09:01 PM UTC

Our team identified and replaced the faulty RAM stick, performed multiple tests, and now the hypervisor is online. Once again, thank you for your patience and our apologies for the inconvenience.

Started
Mar 04, 2017, 07:37 PM UTC
Resolved
Mar 04, 2017, 09:01 PM UTC
Duration
1h 24m
Detected by Pingoru
Mar 04, 2017, 07:37 PM UTC

Update timeline

  1. identified Mar 04, 2017, 07:37 PM UTC

    Our team is conducting an emergency hardware maintenance on UK Hypervisor #1 to replace a faulty RAM stick. Some downtime is expected for this. We apologize for the inconvenience.

  2. identified Mar 04, 2017, 08:21 PM UTC

    Our team is currently working on replacing the faulty hardware. Thank you for your patience and our apologies for the inconvenience.

  3. resolved Mar 04, 2017, 09:01 PM UTC

    Our team identified and replaced the faulty RAM stick, performed multiple tests, and now the hypervisor is online. Once again, thank you for your patience and our apologies for the inconvenience.

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