DigitalFyre incident

Customer Portal Outage

Resolved after 10 hours 39 minutes, affecting Client Portal, on November 5, 2020.

investigating Nov 05, 2020, 05:51 PM UTC

We are investigating an issue that is affecting the client portal. We apologize for the inconvenience.

Started
Nov 05, 2020, 05:51 PM UTC
Resolved
Nov 06, 2020, 04:30 AM UTC
Duration
10h 39m
Detected by Pingoru
Nov 05, 2020, 05:51 PM UTC

Affected components

Client Portal

Update timeline

  1. investigating Nov 05, 2020, 05:51 PM UTC

    We are investigating an issue that is affecting the client portal. We apologize for the inconvenience.

  2. resolved Nov 06, 2020, 04:30 AM UTC

    This incident has been resolved.

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