Resolved after 12 hours 4 minutes, affecting U.S. Shared & Reseller Hosting, on January 18, 2022.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Jan 18, 2022, 01:00 AM UTC
Our team is currently working on resolving the DNS issue currently impacting our Web Hosting customers and in the process of migrating our DNS clusters. We will provide updates as they become available.
- investigating Jan 18, 2022, 04:17 AM UTC
We are currently working with the team at cPanel to resolve this issue completely. Thank you very much for your patience.
- identified Jan 18, 2022, 07:31 AM UTC
Thank you for your patience. This issue has been identified and an update will be sent out to our customers.
- identified Jan 18, 2022, 07:31 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 18, 2022, 01:05 PM UTC
This incident has been resolved.
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