Resolved after 10 hours 48 minutes, on September 17, 2017.
The fix is now live. New uploads will appear as expected, uploads created in the last 12 hours will re-appear as they are indexed in the next few hours.
Update timeline
- identified Sep 17, 2017, 03:23 AM UTC
We have identified an issue that is causing new uploads to not appear in your upload list when you refresh the upload list (or restart the app). Uploads can still be accessed from the activity view, emails, etc. A fix is being implemented and uploads should re-appear in the search list over the next few hours.
- monitoring Sep 17, 2017, 04:16 AM UTC
The fix is now live. New uploads will appear as expected, uploads created in the last 12 hours will re-appear as they are indexed in the next few hours.
- resolved Sep 17, 2017, 02:11 PM UTC
This incident has been resolved.
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