Resolved after 3 hours 3 minutes, on November 24, 2017.
The fix has been deployed. There may be some delays generating previews while the transcoding cluster is updated.
Update timeline
- identified Nov 24, 2017, 01:29 AM UTC
We have identified an issue with the task responsible for generating video previews. We are actively working on a fix and hope to have it deployed within the hour. The issue only seems to be effecting some videos.
- monitoring Nov 24, 2017, 02:24 AM UTC
The fix has been deployed. There may be some delays generating previews while the transcoding cluster is updated.
- resolved Nov 24, 2017, 04:32 AM UTC
This incident has been resolved.
Your product runs on more than Digital Pigeon
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services