Resolved after 1 day 5 hours, on December 21, 2017.
The effected database instance has been restored and is currently running a full system verification scan. The app should be unaffected, although it is possible response times may be slightly higher than normal.
Update timeline
- identified Dec 21, 2017, 09:22 PM UTC
We are experiencing an issue with one of our database servers. Thanks to redundancy we don't expect this issue to impact customers much, if at all. Please stay tuned for updates...
- monitoring Dec 22, 2017, 10:49 AM UTC
The effected database instance has been restored and is currently running a full system verification scan. The app should be unaffected, although it is possible response times may be slightly higher than normal.
- resolved Dec 23, 2017, 02:59 AM UTC
This incident has been resolved.
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