Resolved after 23 minutes, affecting Oceania Transcoding Servers and South East Asia Transcoding Servers and 1 more, on August 29, 2019.
Fix has been applied to the South East Asia and Europe regions. Oceania is coming up now...
Affected components
Oceania Transcoding ServersSouth East Asia Transcoding ServersUSA West Transcoding ServersEurope Transcoding Servers
Update timeline
- identified Aug 29, 2019, 01:54 AM UTC
We've identified an issue that is causing previews for certain video file formats to fail. We are currently applying a fix...
- identified Aug 29, 2019, 02:00 AM UTC
The fix has been applied to the US West transcoding servers.
- monitoring Aug 29, 2019, 02:11 AM UTC
Fix has been applied to the South East Asia and Europe regions. Oceania is coming up now...
- resolved Aug 29, 2019, 02:18 AM UTC
This incident has been resolved.
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