Digital Pigeon incident

Australian file servers incorrectly marked as 'Deceptive' by Google

Resolved after 3 hours 11 minutes, affecting Oceania File Servers and Application and API Servers, on February 22, 2022.

monitoring Feb 22, 2022, 04:27 AM UTC

We have now been delisted by Google, we're still monitoring the situation but warnings have ceased.

Started
Feb 22, 2022, 02:35 AM UTC
Resolved
Feb 22, 2022, 05:46 AM UTC
Duration
3h 11m
Detected by Pingoru
Feb 22, 2022, 02:35 AM UTC

Affected components

Oceania File ServersApplication and API Servers

Update timeline

  1. investigating Feb 22, 2022, 02:35 AM UTC

    Attempted access to files on Oceana servers are currently being blocked by Google chrome and incorrectly flagged as ‘phishing’ which is not the case. We are investigating with google and working on mitigation now. It is safe to use the 'visit website' under the 'More Details' section. Current workarounds right now are: - Upload to another region (ie US West) - Enable 'Cloudfront Optimized Routes Downloads' in settings if possible

  2. investigating Feb 22, 2022, 02:35 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 22, 2022, 02:39 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Feb 22, 2022, 04:27 AM UTC

    We have now been delisted by Google, we're still monitoring the situation but warnings have ceased.

  5. resolved Feb 22, 2022, 05:46 AM UTC

    This incident has been resolved.

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