Digital Pigeon incident
Some recipients reporting invalid or expired credentials when accessing sent files
Minor Vendor's status page →
Resolved after 47 minutes, affecting Application and API Servers, on October 24, 2022.
After further investigation, we have narrowed down the issue and understand it only occurs when file downloads have been disabled by the sender. We are aiming to deploy a fix shortly.
Affected components
Application and API Servers
Update timeline
- identified Oct 24, 2022, 03:48 AM UTC
After further investigation, we have narrowed down the issue and understand it only occurs when file downloads have been disabled by the sender. We are aiming to deploy a fix shortly.
- resolved Oct 24, 2022, 04:36 AM UTC
This incident has been resolved.
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