Digital Pigeon incident
Investigating performance issue with pickup page
Resolved after 2 hours 1 minute, affecting Application and API Servers, on April 4, 2023.
This incident has been resolved. Apple Push Notifications for events within Digital Pigeon are now functioning correctly.
Affected components
Update timeline
- investigating Apr 04, 2023, 12:00 AM UTC
We are currently investigating an issue that is impacting recipients from accessing files that are sent to them.
- identified Apr 04, 2023, 12:31 AM UTC
We have identified that the issue is only affecting customers that are using Apple Push Notifications, and are working on a fix. To mitigate the issue customers can temporarily disable 'Mobile Alert' notifications in Digital Pigeon | Management | Profile | Notifications.
- monitoring Apr 04, 2023, 01:37 AM UTC
A fix to the Apple Push Notification issue has been deployed and we are monitoring the results.
- resolved Apr 04, 2023, 02:02 AM UTC
This incident has been resolved. Apple Push Notifications for events within Digital Pigeon are now functioning correctly.
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