Resolved after 2 hours 10 minutes, affecting Refill Processing, on October 22, 2026.
A fix was implemented this morning and refills began flowing shortly after. Our team monitored successful progress for the past few hours. We are now marking this incident as Resolved. We appreciate your patience while we worked to resolve this issue.
Affected components
Update timeline
- identified Oct 22, 2026, 04:24 PM UTC
We have investigated this issue and identified the root cause. The team is working to resolve the issue as efficiently as possible.
- resolved Oct 22, 2026, 06:34 PM UTC
A fix was implemented this morning and refills began flowing shortly after. Our team monitored successful progress for the past few hours. We are now marking this incident as Resolved. We appreciate your patience while we worked to resolve this issue.
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