Digi.me Outage History

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Digi.me had 3 outages in the last 2 years totaling 4h 20m of downtime — averaging 0.1 incidents per month.

There were 3 Digi.me outages since July 18, 2024 totaling 4h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.digi.com

Minor March 20, 2026

Performance Degradation

Detected by Pingoru
Mar 20, 2026, 02:47 PM UTC
Resolved
Mar 20, 2026, 05:54 PM UTC
Duration
3h 7m
Affected: Device Connections
Timeline · 5 updates
  1. investigating Mar 20, 2026, 02:47 PM UTC

    The Digi Cloud Operations Team has observed a performance degradation impacting device connections and is currently working to resolve the issue. The result of this issue is that it could take a little longer than normal for a device to connect to the application. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

  2. identified Mar 20, 2026, 03:24 PM UTC

    The Digi Cloud Operations Team has identified the problem and is implementing a fix. Further status updates will be provided as available. Thank you for your continued business and patience.

  3. identified Mar 20, 2026, 04:14 PM UTC

    The Digi Cloud Operations team is working on a corrective action. We will provide further updates as available. Thank you for your continued business.

  4. monitoring Mar 20, 2026, 04:48 PM UTC

    The Digi Cloud Operations Team has implemented a fix and continues to monitor the application.

  5. resolved Mar 20, 2026, 05:54 PM UTC

    The Digi Cloud Operations Team has resolved the performance degradation issue. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.

Read the full incident report →

Major July 20, 2025

Service Disruption

Detected by Pingoru
Jul 20, 2025, 03:47 PM UTC
Resolved
Jul 20, 2025, 04:39 PM UTC
Duration
52m
Affected: Application and UIWeb ServicesDevice Connections
Timeline · 5 updates
  1. investigating Jul 20, 2025, 03:47 PM UTC

    The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

  2. investigating Jul 20, 2025, 03:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 20, 2025, 03:59 PM UTC

    The issue has been identified. A fix is being implemented. Performance is degraded at the moment. The Digi Cloud Operations Team continues to monitor the situation.

  4. monitoring Jul 20, 2025, 04:14 PM UTC

    The application is returning to normal operation. The Digi Cloud Operations Team continues to monitor the application.

  5. resolved Jul 20, 2025, 04:39 PM UTC

    The performance issue has been resolved. The Digi Cloud Operations Team will continue monitoring the application and will post any escalations to this page in the future. Thank you for your continued business.

Read the full incident report →

Minor January 31, 2025

Problem with individual device settings in the UI

Detected by Pingoru
Jan 31, 2025, 07:00 PM UTC
Resolved
Jan 31, 2025, 07:20 PM UTC
Duration
20m
Affected: Application and UI
Timeline · 2 updates
  1. identified Jan 31, 2025, 07:00 PM UTC

    The Digi Cloud Operations Team has observed an issue related to saving settings for devices in multiple product lines. A fix will be deployed shortly. In the meantime, we recommend you use the Templates feature if possible to change settings on devices. Information on the Templates feature can be found here: https://www.digi.com/resources/documentation/Digidocs/Templates_user_guide/home.htm/Templates_user_guide/Home.htm

  2. resolved Jan 31, 2025, 07:20 PM UTC

    A fix has been deployed and confirmed. Thank you for your business and patience.

Read the full incident report →