Digi.me incident

Problem with individual device settings in the UI

Digi.me experienced a minor incident on January 31, 2025 affecting Application and UI, lasting 20m. The incident has been resolved; the full update timeline is below.

Started: Jan 31, 2025, 07:00 PM UTC
Resolved: Jan 31, 2025, 07:20 PM UTC
Duration: 20m
Detected by Pingoru: Jan 31, 2025, 07:00 PM UTC

Affected components

Application and UI

Update timeline

identified Jan 31, 2025, 07:00 PM UTC

The Digi Cloud Operations Team has observed an issue related to saving settings for devices in multiple product lines. A fix will be deployed shortly. In the meantime, we recommend you use the Templates feature if possible to change settings on devices. Information on the Templates feature can be found here: https://www.digi.com/resources/documentation/Digidocs/Templates_user_guide/home.htm/Templates_user_guide/Home.htm
resolved Jan 31, 2025, 07:20 PM UTC

A fix has been deployed and confirmed. Thank you for your business and patience.