Digi.me experienced a major incident on July 20, 2025 affecting Application and UI and Web Services and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2025, 03:47 PM UTC
The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
- investigating Jul 20, 2025, 03:54 PM UTC
We are continuing to investigate this issue.
- identified Jul 20, 2025, 03:59 PM UTC
The issue has been identified. A fix is being implemented. Performance is degraded at the moment. The Digi Cloud Operations Team continues to monitor the situation.
- monitoring Jul 20, 2025, 04:14 PM UTC
The application is returning to normal operation. The Digi Cloud Operations Team continues to monitor the application.
- resolved Jul 20, 2025, 04:39 PM UTC
The performance issue has been resolved. The Digi Cloud Operations Team will continue monitoring the application and will post any escalations to this page in the future. Thank you for your continued business.