Digi.me incident

Performance Degradation

Minor Resolved View vendor source →

Digi.me experienced a minor incident on March 20, 2026 affecting Device Connections, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 02:47 PM UTC
Resolved
Mar 20, 2026, 05:54 PM UTC
Duration
3h 7m
Detected by Pingoru
Mar 20, 2026, 02:47 PM UTC

Affected components

Device Connections

Update timeline

  1. investigating Mar 20, 2026, 02:47 PM UTC

    The Digi Cloud Operations Team has observed a performance degradation impacting device connections and is currently working to resolve the issue. The result of this issue is that it could take a little longer than normal for a device to connect to the application. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

  2. identified Mar 20, 2026, 03:24 PM UTC

    The Digi Cloud Operations Team has identified the problem and is implementing a fix. Further status updates will be provided as available. Thank you for your continued business and patience.

  3. identified Mar 20, 2026, 04:14 PM UTC

    The Digi Cloud Operations team is working on a corrective action. We will provide further updates as available. Thank you for your continued business.

  4. monitoring Mar 20, 2026, 04:48 PM UTC

    The Digi Cloud Operations Team has implemented a fix and continues to monitor the application.

  5. resolved Mar 20, 2026, 05:54 PM UTC

    The Digi Cloud Operations Team has resolved the performance degradation issue. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.