Digidentity experienced a major incident on April 21, 2023 affecting Login Portal and Registration Services and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Login PortalRegistration ServicesSDK/IDKeSGN
Update timeline
- identified Apr 21, 2023, 02:25 PM UTC
We have identified an issue causing errors during login and signing with smart cards. We are working on a resolution.
- monitoring Apr 21, 2023, 03:09 PM UTC
We're seeing improvement. Login and signing with smart cards is possible again. We'll continue to monitor to ensure services remain stable.
- resolved Apr 21, 2023, 03:41 PM UTC
Services are stable, so we're closing this incident. We apologise for any inconvenience caused.