Digidentity incident

Dutch support phone numbers unavailable

Minor Resolved View vendor source →

Digidentity experienced a minor incident on May 1, 2023 affecting Registration Services, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2023, 10:46 AM UTC
Resolved
May 01, 2023, 01:06 PM UTC
Duration
2h 20m
Detected by Pingoru
May 01, 2023, 10:46 AM UTC

Affected components

Registration Services

Update timeline

  1. investigating May 01, 2023, 10:46 AM UTC

    We are currently investigating an issue which has caused our Dutch phone support numbers to become unavailable. We apologise for any inconvenience caused. Support requests can still be submitted via: https://helpdesk.digidentity.eu/hc/nl/requests/new

  2. monitoring May 01, 2023, 11:12 AM UTC

    Connections are available once more. We will continue to monitor the issue

  3. monitoring May 01, 2023, 11:12 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 01, 2023, 01:06 PM UTC

    This incident has been resolved.