Digidentity incident

SMS authentication unavailable

Minor Resolved View vendor source →

Digidentity experienced a minor incident on December 5, 2023 affecting Login Portal, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 10:00 AM UTC
Resolved
Dec 06, 2023, 10:30 AM UTC
Duration
1d
Detected by Pingoru
Dec 05, 2023, 10:00 AM UTC

Affected components

Login Portal

Update timeline

  1. identified Dec 05, 2023, 12:41 PM UTC

    We are currently experiencing issues sending authentication codes to those using SMS as two-factor authentication. If you have another type of two-factor authenticator set up on your account, we advise that you proceed using the other option for the time being.

  2. resolved Dec 07, 2023, 09:09 AM UTC

    This incident has been resolved.