Digidentity experienced a minor incident on March 22, 2024 affecting Login Portal and Registration Services, lasting 4h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Login PortalRegistration Services
Update timeline
- investigating Mar 22, 2024, 09:48 AM UTC
We're currently investigating issues with customers receiving SMS messages during login/registration. We advise customers to login with alternative MFA methods where possible and apologise for any inconvenience caused.
- resolved Mar 22, 2024, 01:56 PM UTC
Issues with the SMS service have been resolved.