DigiCert experienced a minor incident on June 23, 2025 affecting CertCentral API (Global), lasting 5h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2025, 09:40 AM UTC
We are currently experiencing a technical intermittent problem with our CertCentral API calls system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case#04432903 While we work to restore access to our CertCentral API calls, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 CertCentral API calls はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04432903 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
- monitoring Jun 23, 2025, 12:40 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 23, 2025, 01:05 PM UTC
The issue has been identified and a fix is being implemented; service has been restored for affected customers through a temporary workaround as we continue to monitor. Customers can contact technical support if they require the workaround.
- resolved Jun 23, 2025, 02:42 PM UTC
We have identified the cause and fixed the same. All affected customers are now able to execute their API requests successfully.