Dickson experienced a minor incident on July 18, 2026 affecting DicksonOne Web Application and DicksonOne Device Communication and 1 more component, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
DicksonOne Web ApplicationDicksonOne Device CommunicationDicksonOne Device Communication (United States)DicksonOne Device Communication (Europe)
Update timeline
- investigating Jul 18, 2026, 06:33 AM UTC
We are currently investigating an issue affecting parts of the platform. Our engineering team has been alerted and is actively working to identify the root cause.
- monitoring Jul 18, 2026, 07:04 AM UTC
The issue has been identified and a fix is in progress. We continue to monitor the system.