Resolved after 3 hours 18 minutes, affecting DicksonOne Web Application and DicksonOne Device Communication and 1 more, on July 18, 2026.
The issue has been identified and a fix is in progress. We continue to monitor the system.
Affected components
DicksonOne Web ApplicationDicksonOne Device CommunicationDicksonOne Device Communication (DicksonOne Device Communication — United States)DicksonOne Device Communication (DicksonOne Device Communication — Europe)
Update timeline
- investigating Jul 18, 2026, 06:33 AM UTC
We are currently investigating an issue affecting parts of the platform. Our engineering team has been alerted and is actively working to identify the root cause.
- monitoring Jul 18, 2026, 07:04 AM UTC
The issue has been identified and a fix is in progress. We continue to monitor the system.
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