Dickson incident

DicksonOne

Resolved after 1 hour 39 minutes, affecting DicksonOne Web Application and DicksonOne Web Application (DicksonOne Web Application — United States) and 1 more, on June 4, 2026.

resolved Jun 04, 2026, 11:33 AM UTC

Latency may have occurred between 09:50 UTC and 10:40 UTC, and some users may have received lost communication alerts during this period. The platform is now fully stabilized, and the issue has been resolved.

Started
Jun 04, 2026, 09:53 AM UTC
Resolved
Jun 04, 2026, 11:33 AM UTC
Duration
1h 39m
Detected by Pingoru
Jun 04, 2026, 09:53 AM UTC

Affected components

DicksonOne Web ApplicationDicksonOne Web Application (DicksonOne Web Application — United States)DicksonOne Web Application (DicksonOne Web Application — Europe)DicksonOne Device CommunicationDicksonOne Device Communication (DicksonOne Device Communication — United States)DicksonOne Device Communication (DicksonOne Device Communication — Europe)

Update timeline

  1. investigating Jun 04, 2026, 09:53 AM UTC

    We are currently investigating an issue affecting parts of the platform. Our engineering team has been alerted and is actively working to identify the root cause.

  2. resolved Jun 04, 2026, 11:33 AM UTC

    Latency may have occurred between 09:50 UTC and 10:40 UTC, and some users may have received lost communication alerts during this period. The platform is now fully stabilized, and the issue has been resolved.

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