Dickson incident

DicksonOne

Resolved after 1 hour 45 minutes, affecting DicksonOne Web Application and DicksonOne Web Application (DicksonOne Web Application — United States) and 1 more, on March 15, 2026.

resolved Mar 15, 2026, 12:37 PM UTC

Platform services have been restored. This issue did not impact data loggers capturing or storing data, and there is no risk of data loss.

Started
Mar 15, 2026, 10:51 AM UTC
Resolved
Mar 15, 2026, 12:37 PM UTC
Duration
1h 45m
Detected by Pingoru
Mar 15, 2026, 10:51 AM UTC

Affected components

DicksonOne Web ApplicationDicksonOne Web Application (DicksonOne Web Application — United States)DicksonOne Device CommunicationDicksonOne Device Communication (DicksonOne Device Communication — United States)

Update timeline

  1. identified Mar 15, 2026, 10:51 AM UTC

    Latencies on the platform, you might received false positive lost communication alarms

  2. resolved Mar 15, 2026, 12:37 PM UTC

    Platform services have been restored. This issue did not impact data loggers capturing or storing data, and there is no risk of data loss.

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