Dickson incident

DicksonOne

Resolved after 1 hour 16 minutes, affecting DicksonOne Web Application and DicksonOne Web Application (DicksonOne Web Application — United States), on March 18, 2026.

monitoring Mar 18, 2026, 09:58 PM UTC

The latency has been identified and resolved. We are continuing to monitor the system.

Started
Mar 18, 2026, 09:13 PM UTC
Resolved
Mar 18, 2026, 10:30 PM UTC
Duration
1h 16m
Detected by Pingoru
Mar 18, 2026, 09:13 PM UTC

Affected components

DicksonOne Web ApplicationDicksonOne Web Application (DicksonOne Web Application — United States)

Update timeline

  1. investigating Mar 18, 2026, 09:13 PM UTC

    We are currently investigating an issue affecting parts of the platform. Our engineering team has been alerted and is actively working to identify the root cause.

  2. monitoring Mar 18, 2026, 09:58 PM UTC

    The latency has been identified and resolved. We are continuing to monitor the system.

  3. resolved Mar 18, 2026, 10:30 PM UTC

    Platform services have been restored

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